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Payment
You will need a valid credit card in order to
confirm a reservation. Your credit card will be
debited approximately 7 working days prior to your
arrival date unless you are otherwise informed and
will be charged in the local currency of your
destination for the amount equivalent to the
published rates.
Confirmation
Confirmation of your reservation along with vouchers
and instructions will be provided via email once all
necessary local arrangements have been made on your
behalf. Reservations made during the week will in
normal circumstances be confirmed within 24hrs.
Confirmation of reservations made over weekends and/or
public holidays may however take slightly longer. If
for any reason you do not receive notification
please contact
info@istanbulhotelsweb.com
Cancellations
Reservations cancelled 7 or more working days prior
to your arrival date will incur no cancellation
penalty charges. For cancellations made between 7
and 3 working days prior to your arrival date a
penalty charge equivalent to 20 Euro will be
incurred. Any cancellations made less than 3 working
days prior to arrival may incur a cost of one
night's accommodation. If you do not show up at the
hotel you may be charged a fee that will exceed the
cost of one nights accommodation. Sightseeing and
package tour cancellation policies vary; you will be
informed of these policies before you receive final
confirmation. The above cancellation policy always
applies unless you are otherwise informed. If you
are not in agreement with any amendments to the
above booking conditions reflected in your
reservations confirmation email you will have the
right to cancel your booking immediately without
incurring any charges.
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